Solutions for Disability Support Coordinators
We want to make it easy for you to support your participants
At the same time, we place participants and their goals at the centre of our services.
How we work to support you
1. We respond efficiently to your referrals
Once you contact us, you’ll receive an email within 24 hours confirming we’ve received your enquiry, detailing the next steps.
2. Reasonable waiting times
We’re continually growing our team and working to keep waiting times to a minimum, so they are in line with your participant’s needs.
3. We match consultants with a participant’s needs
All referrals are reviewed and allocated to ensure the right consultant is assigned to support each participant and their goals.
4. We provide quality, compliant service
As a registered NDIS provider, we adhere to the NDIS Quality Framework for our service delivery and ensure participants receive maximum benefits from their funding.
5. Your feedback is important to us
We provide clear information on pricing, terms and conditions within service agreements, and provide opportunities for feedback throughout the customer journey.
6. We value community connections
Our holistic services focus on each participant's goals, supporting independence and encouraging community connections.
See how our Disability Services can help your participant achieve their goals
Occupational Therapy
Altius Group's OTs deliver capacity building and therapeutic services via in-home visits, community engagement and telehealth. Learn More
Physiotherapy
Our team of physiotherapists are experienced in assessing functional capacity and developing programs to facilitate improvements. Learn More
Psychological Counselling
Our psychologists provide therapy for depression, anxiety, stress, PTSD and adjustment disorders, via face-to-face or telehealth appointments. Learn More
Exercise Physiology
Altius Group’s Accredited Exercise Physiologists develop evidence-based, individualised exercise programs that support a participant's goals. Learn More
Speech Therapy
We facilitate speech pathology services to improve a person's ability to communicate or to enjoy mealtimes if they find this difficult. Learn More
Assessments
Our team carries out Functional, Home and Initial Needs Assessments to reveal challenges and gaps that must be addressed to support participants’ goals. Learn More
“We employ a dedicated and passionate team of registered health professionals who ensure that quality, person centred services are delivered to participants, and who understand the needs of Disability Support Coordinators and do all they can at their end to help them”.
Meet one of our disability experts
Sarah Stratford
General Manager Disability Services
Sarah has over 25 years of experience in the disability sector across government, not for profit and commercial organisations. Sarah leads Altius Group’s disability support teams across Australia.
