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Lifetime Care and Support Complex/Severe Claims

An individual may require lifetime care and support after a catastrophic road or work accident. Depending on the insurance scheme or state in which a motor vehicle or workplace accident occurs, those who have suffered a complex or severe lifelong injury may be eligible for lifetime care and support. Our experienced occupational therapists work with those who meet the eligibility criteria to improve their quality of life.

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Our Lifetime Care and Support for Complex and Severe Claims

Altius Group’s Lifetime Care and Support provides holistic services to increase mobility, help with the provision of necessary aids including home and car modifications and support individuals in returning to work. We place individuals at the centre of our service to increase their independence and improve their ability to participate in their life and community. 

When Altius Group provides Lifetime Care and Support:

  • We ensure our clients are provided with allied health professionals to manage their complex or severe injuries, or psychological issues.
  • We aim to increase our client’s mobility and capability through physical therapies such as physiotherapy and occupational therapy.
  • Our team takes care of the prescription and approval application for reasonable and necessary equipment, making everyday life activities easier and simpler.
  • Our allied health professionals can carry out a care needs assessment, to identify an individual’s care needs for provision of external care and funding. This facilitates services required for an individual’s personal care as well as ongoing care and maintenance for their home, such as home and garden maintenance.
  • We collaborate with specialists across Altius Group to put the best supports in place for those returning to work, this could include facilitating vocational assessments, career counselling, job-seeking education and coaching, job placement and work trials, and the creation of return to work plans.
  • We remove physical barriers for individuals, improving a participant’s quality of life and increasing their involvement in the community.
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Why choose Altius Group for your Lifetime Care and Support Services

We bring the full range of allied health professionals together in one accessible hub. 
We tailor support to address physical, psychological, and social barriers impacting clients.
Low consultant caseloads help us focus on delivering engaged, personalised services.
Our consultants are trained in professional communication and negotiation.
We manage claims costs with the insurer for optimal client and commercial outcomes.
We follow through with solutions that elevate wellbeing.

Frequently Asked Questions

If you’ve been catastrophically injured in a road accident, you may be eligible for lifetime care and support. The schemes are run by state and are a no-fault insurance funded by a levy on green slips (Compulsory Third Party Insurance). Each state has a different body running the government scheme and can be called variously:  

NSW –- Lifetime Care and Support Scheme – run by iCare Lifetime Care
ACT – Lifetime Care and Support Scheme – run by ACT Treasury
SA – Lifetime Support Scheme – run by Lifetime Support Authority
WA – Catastrophic Injuries Support – run by The Insurance Commission of Western Australia (ICWA)
QLD – The National Injury Insurance Scheme Queensland (NIISQ)
VIC – Transport Accident Commission (TAC)
NT – Motor Accidents Compensation Scheme – run by Territory Insurance Office (TIO)
TAS – Motor Accidents Insurance Board (MAIB)

Once an accident has occurred you (or your family members) should contact your state scheme to apply. Each scheme has different eligibility criteria and time limits for an application, so it is best to apply as soon as possible to declare you have severe injuries from a motor accident. The form can be filled out with help from your treatment team. Visit your state provider for further details on how to apply for their scheme and their eligibility criteria. 
Depending on the nature of your injury or illness, or the incident in which the injury occurred, you will need to contact the related scheme in your state. For example, in NSW iCare runs The Lifetime Care and Support Scheme, which pays for the treatment, rehabilitation, and care of people who’ve been severely injured in a motor accident.

The relevant insurer in each state. Please refer to the scheme in your state:

NSW – Lifetime Care and Support Scheme – run by iCare Lifetime Care
ACT – Lifetime Care and Support Scheme – run by ACT Treasury
SA – Lifetime Support Scheme – run by Lifetime Support Authority
WA – Catastrophic Injuries Support – run by The Insurance Commission of Western Australia (ICWA)
QLD – The National Injury Insurance Scheme Queensland (NIISQ)
VIC – Transport Accident Commission (TAC)
NT – Motor Accidents Compensation Scheme – run by Territory Insurance Office (TIO)
TAS – Motor Accidents Insurance Board (MAIB)

No, income is not part of the support service. This service covers treatment, rehabilitation and care.