Critical Incident Response

This is the phone number for a critical incident response only and goes direct to PeopleSense by Altius.

For Altius Group general enquires, please contact us or call us at 1800 258 487 during business hours.

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Our registered, clinical psychologists deliver tailored Employee Assistance Programs (EAPs) for organisations, enabling them to offer their employees, and eligible family members, access to free confidential and professional psychological support for personal or work-related issues. Our approach is friendly, caring and focused on providing practical solutions.

EAP counselling provides vital support to improve the mental health, resilience and wellbeing of individuals within organisations. PeopleSense psychologists are available to EAP employees 24 hours per day, 7 days per week for emergency situations and critical incidents. We can arrange for employees to see a psychologist face to face at a location convenient to them or set up an appointment via  telephone or Skype. EAP Counselling can also be provided using Australian Sign Language (Auslan) or with the assistance of an interpreter if required

Employees gain access to free, professional and confidential EAP counselling for problems such as:

  • Relationships issues
  • Anxiety and worry
  • Depression and low mood
  • Trauma
  • Family problems
  • Conflict at home or work
  • Grief
  • Stress
  • Anger
  • Sleep difficulties
  • Drug and/or alcohol problems
  • Decision making
  • Career transition

After listening to our clients to develop an understanding of an organisation’s culture, priorities and needs, we tailor an EAP to deliver the most appropriate professional support services to an organisation, in a way that works best for its employees.