Return to Work Coordinator

Our WHS/OHS trained allied health team can help you with incident investigation and root cause analysis to provide timely advice and support from the moment a workplace injury occurs.

Altius Group provides tailored Workplace Health and Safety (WHS) solutions for organisations of all sizes, ensuring compliance with state-specific legislation through expert WHS consultants. Our resourcing and secondments services involve providing experienced WHS professionals to fill temporary or long-term roles within your organisation, ensuring continuity and expertise in your safety operations.

Key Services Include: 

• Compliance Focus. Maintain regulatory compliance while promoting a culture of safety. 
• Documentation Management. Streamline safety documentation processes. 
• Management System Enhancement. Improve existing systems to minimise risks. 
• Continuous Improvement. Implement feedback mechanisms for ongoing safety enhancements. 
• Integrate with Other Systems. Connect WHS systems with other management frameworks. 
• Strengthen Corporate Culture. Develop systems that promote a robust safety culture and demonstrate due diligence. 
• Manage Incidents Effectively. Receive expert recommendations for incident investigations.

Benefits of Seconding a WHS Consultant

1. Expertise Access: Immediate specialised knowledge in risk management and compliance.
2. Flexible Support: Scalable assistance for short-term projects or peak seasons.
3. Fresh Perspectives: Identify and address gaps in current practices with innovative solutions.
4. Cost Efficiency: Avoid full-time hiring costs for part-time needs.
5. Immediate Availability: Consultants ready to ensure compliance during critical periods.
6. Regulatory Compliance: Stay aligned with changing regulations to reduce legal risks.
7. Skills Development: Enhance internal capabilities by collaborating with consultants. 

Altius Group assists insurers, employers, workers and treating doctors across Australia to find solutions to problems in complex return to work and injury management cases. Our team assesses the nature of the problem and attempts to mediate a solution. With access to a panel of medical specialists, we’re able to deliver impartial medical assessments and expert direction and support for complex cases.

We work with your internal structure to ensure injury management systems are effective. Our goal is to ensure workers are returned to work efficiently, responsibly, and sustainably. The outcome is commercially driven strategies developed to support your business goals.

These strategies may involve providing a specific return to work program, designed by our return to work coordinators to help individuals overcome psychological and physical barriers impeding a timely return to work.

When Altius Group manages your injury response:

• Our return to work coordinators work with employees to implement effective self-management strategies for their long-term physical or psychological health and wellbeing.
• We provide direct and on-call access to health professionals experienced in dealing with injury management issues.
• Our injury management response guarantees organisational compliance, highly effective injury rehabilitation, detailed documentation, and insightful planning.
• Arrangements are flexible to include total function management or as an overflow resource for Return to Work Coordinators and/or injury managers.
• Service standard agreements are negotiated with a focus on convenience, quality, and value. The net result ensures service expectations are conveyed, processes are clearly acknowledged, and results are closely monitored.
• We can provide a range of services to reduce the duration of complex injury management claims - designed to support a return to work or life following an injury.
  
  

Upon notification, our RTW coordinators will follow the requirements of each state and scheme concerning incident and injury reporting. When required, our team will notify your insurer/agent by lodging the claim forms and required paperwork.

Our team, located in major Australian cities such as Sydney, Melbourne, and Brisbane, will manage the claims notification process and provide immediate support to employees and all stakeholders. We aim to reduce your stress when an incident occurs and free up your time so that you can carry on with your usual day-to-day operations.

Altius Group can also implement strategies to reduce Workers' Compensation premiums, improve safety and deliver commercial gains to your bottom line. We work with organisations to strategically reduce and manage the operational and commercial impact of workplace incidents. 

Altius Group Return to Work Coordinators :

• Ensure an employee feels cared for, valued, and supported in their recovery and return to work.
• Are trained in communication and negotiation skills, with the expertise to liaise with all stakeholders for timely, durable return to work outcomes.
• Ensure you are compliant with regulatory requirements, avoiding potential fines and penalties, and remove the frustration of managing claims internally.
• Provide an element of independence - protecting a claims’ progress and knowledge of internal Return to Work procedures in the case of staff turnover.
• Have been at the forefront of the injury management industry, delivering outcomes above scheme standards, since 2001.

Altius Group assists employees in overcoming a range of challenges impacting their transition back to work. Our return to work coordinators bring together the best of industry experience, professional training and creative problem-solving to help employees resume a full and productive life. Intervention is proactive, goal-focused, and cost-effective.

Our return to work coordinators are well-versed in relevant legislation and best practice guidelines to ensure all stakeholders are consulted and considered in the return to work process. Services are also tailored to support human resource risk management strategies and provide financially beneficial and sustainable outcomes.

Our Recovery at Work and Return to Work plans are directive, evidence-based and transparent. We have experience covering injuries occurring in State Workers' Compensation, Federal Comcare and Compulsory Third-Party schemes, as well as those accidents or illnesses covered by life insurance and income protection policies.

Large and small businesses can completely outsource their injury management program by engaging us as their Outsourced Return to Work Coordinator. This suits organisations without internal injury management expertise, or those needing to free up resources. Outsourcing the role is a fantastic way for employers to provide cost-effective and proactive injury management services and helps to:

• Save time – so you can focus on your business and clients.
• Save money on recruitment, onboarding and skills development costs needed with an internal RTW coordinator.
• Reduce strain on internal resources.
• Improve return to work outcomes and timeframes – minimising your workers’ compensation premiums.
• Provide end-to-end support from incident notification through to employee recovery.

Working with employers, insurers, and brokers, we assist with managing the bigger-picture complexities of injuries. This includes the impact of physical and psychological injuries on individuals, the workplace, peers, finances, and schemes.

We understand legislation and best practice guidelines and ensure all stakeholders are consulted in the return to work process. Our RTW consultants understand, and seek to manage, claims costs in collaboration with the insurer.

Our qualified and experienced RTW Coordinators:

• Manage all stakeholder communication and management to deliver market-leading outcomes for return to work.
• Help you reduce the time spent dealing with workplace incidents and reduce workers' compensation premiums.
• Improve health outcomes and recovery for employees with an injury or illness.
• Minimise disruption of operations for employers following incident or injury.