Critical Incident Response

This is the phone number for a critical incident response only and goes direct to PeopleSense by Altius.

For Altius Group general enquires, please contact us or call us at 1800 258 487 during business hours.

If you would like to proceed with this call, please click on the button below.

Make call



Helping workplaces protect their most valuable asset, their people

Our people first protect process

We’re all about helping you to champion a positive health and safety culture within your organisation, helping you understand compliance obligations and put them into practice. Our team of medical and allied health professionals provide customised workplace education and prevention programs, offering total solutions to health challenges specific to your workplace and empowering employees to take responsibility of their own workplace health, safety and wellbeing.

Protect Services

Our safety consultants conduct WHS audits to ensure your business is complying with current WHS/OHS legislation and providing a safe work environment. The WHS audit can range from a remote compliance screening to a fully comprehensive on-site review.

We work with a range of organisations to help minimise potential risks, hazards, and harm at work. This process involves reviewing effectiveness over time to continually improve measures and improve safety.

A workplace health and safety management system is a set of policies, procedures and plans that systematically manages health and safety at work with the aim of minimising the risk of injury and illness from workplace operations. Altius Group provides risk analysis and implementation plans to enhance existing systems or to assist in the development of a WHS management system from the beginning.

Our safety consultants provide a range of WHS training courses aiming to minimise risk in the workplace and empower staff. The WHS/OHS training programs are fully customised to suit the individual safety needs of your organisation. Our safety courses and training programs cover a range of workplace health and safety areas, including:

AltiusWHS makes it simple for organisations, of all sizes across all industries, to comply with their Work Health and Safety obligations. The cloud-based software is designed to manage and minimise safety risks to your employees.

Altius Group conducts specialised audiometric testing in line with guidelines for employees exposed to workplace noise. We co-ordinate, implement and record audiometry tests to comply with state by state recommendations as part of your WHS Management.

With lifestyle factors impacting significantly on workplace absenteeism, productivity and engagement, workplace health checks and screenings can help identify risks to employee health and contribute to improvements in employee wellbeing. Baseline screening aims to identify individual and workplace-related health issues or barriers, providing a foundation for strategies to optimise employee health.


The Critical Incident Response (CIR) intervention is designed to provide psychological support for distressed employees following a workplace accident or death. Our approach aims to introduce the normalisation process as soon as possible to prevent the onset of abnormal reactions following exposure to a traumatic event.


On-Site Drug and Alcohol Testing

Our certified consultants administer efficient and accurate drug and alcohol screening tests to minimise the health and safety risks posed by recreational drug use.

Our registered, clinical psychologists deliver tailored Employee Assistance Programs (EAPs) for organisations, enabling them to offer their employees, and eligible family members, access to free confidential and professional psychological support for personal or work-related issues. Our approach is friendly, caring and focused on providing practical solutions.

Our vision is to support employees to realise their health potential while helping organisations to improve productivity and their workplace wellbeing culture - by offering a flexible program that is engaging, evidence based, innovative and results orientated.

Workplace ergonomic assessments and training helps employees create a better match between themselves, the work they do and the equipment they use. This is done through the promotion of workplace health, focusing on minimising the risk of injuries that are common to office workers, boosting productivity and morale, as well as decreasing staff turnover and absenteeism.

PeopleSense by Altius has designed Fitness for Work (FFW) Assessments to assist employers to assess an employee’s psychological fitness for work. The assessments also provide guidance for employers in relation to the management of employees and how best to facilitate a client’s return to work following psychological or psychiatric intervention.


Our Home Office Ergonomic Assessments ensure those working remotely benefit from good ergonomics. Our professionals assess workstation set ups on-site and recommend changes or adjustments in line with ergonomic principles. Services range from simple ergonomic assessments to more comprehensive consultations for those experiencing symptoms.

A thorough Job Task Analysis is the cornerstone to a range of workplace injury prevention and management strategies, providing critical information for recruitment, performance management, rehabilitation and vocational redirection. Our tools cover task performance, functional requirements of a role, specific training opportunities and pre-employment screening.

Workplace managers and supervisors gain access to our clinical and organisationally-trained psychologists for support dealing with the mental health, resilience and wellbeing of their employees. Our MAP provides vital support for issues ranging from managing difficult behaviours, performance and stress management to organisational change and redundancy support.

With over a third of workplace injuries associated with manual tasks, we guide employees through best practice for lifting, carrying, pushing, pulling or holding a load, object or person. To ensure our education helps to protect an employee’s fitness for work we tailor training to cover duties specific to each workplace.

Our accredited physiotherapists help organisations prevent or manage injury proactively in the workplace through tailored on-site physiotherapy services. Our on-site physiotherapy hubs help to reduce workplace injuries and claims, improve recovery time frames, reduce the risk of re-injury and educate and empower employees to take care of their wellbeing.

Our PeopleSense psychologists combine their expertise with evidence based assessment tools to provide reliable feedback on an a worker’s current capacity for work in relation to their cognitive and psychological abilities.


Workplace ergonomics training helps employees create a better match between themselves, the work they perform and the equipment they use – promoting workplace health, minimising the risk of injuries common to office workers, boosting productivity and morale and decreasing staff turnover and absenteeism.

Our Results