Critical Incident Response

This is the phone number for a critical incident response only and goes direct to PeopleSense by Altius.

For Altius Group general enquires, please contact us or call us at 1800 258 487 during business hours.

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Engaging with organisations and people at risk due to illness, injury, trauma or exposure to hazards

Our people first engage process

Our multi-disciplinary team helps employees and organisations navigate their way through complex health issues, to ensure workplace policies and protocols are implemented with integrity and sensitivity. Altius Group aims to minimise the impact of health issues in the workplace through understanding, assessment and effective, tailored solutions.

Engage Services

Our organisationally-trained psychologists use evidence based tools and strategies to help analyse an organisation’s culture. Our cultural review process includes multi-level analysis, achieving real outcomes at an individual, team and organisational development level.


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CIM Employment by Altius is governed by the philosophy that everyone has the right to work, our disability employment services (DES) aims to support and improve a person’s capacity for work by providing holistic services to employers and people with injury, health conditions or disability through recruitment, return to work and employment support services.


Wellbeing Coaching Program

Our Wellbeing Coaching Program is a tailored holistic wellbeing program aimed at addressing key areas of wellbeing and identifying the barriers to change.


Psychosocial Problems - We enhance recovery from primary physical injuries through an early intervention, cognitive behaviour therapy approach to help individuals overcome biopsychosocial barriers impacting on their return to work. Results of our pilot show at risk clients, who participated fully in the program, achieved a return to work in 62% of cases.


Employers may request a Fitness for Duty Assessment to find solutions to complex injury management cases and to support employees with health conditions to safely stay at or return to work. Our medical specialists offer impartial and independent evaluations on an employees’ health and deliver timely, expert and comprehensive assessments.


Our Functional Re-education and Empowerment Program responds to the growing need to support an increasingly ageing and injured workforce through positive and sustainable Return to Work and Pre-Injury Duties occupational health initiatives. The program’s key focus is training and education to reduce the risk of injury associated with workplace manual handling.

Our Independent Medical Examinations (IME) provide expert information to assist with workers compensation injury and claims management. At Medical by Altius we retain weekly availability with medical practitioners across a range of specialties so that we are able to respond to your needs with accurate, timely information and assessments.


Our allied health professionals partner with individuals and organisations to provide treatment aimed at reducing complications and costs associated with individual claims. We take a tailored approach, assessing each individual’s barriers to recovery and to returning to work or pre-injury health, wellbeing and life. We establish the best treatment plan for individuals to achieve positive results and minimise premium impacts.


We offer job preparation, job search assistance and career development support, with a focus on helping persons with a disability, injury or health condition to obtain and maintain long-term employment.


As experienced mediators, our registered psychologists prevent workplace tensions escalating into costly problems. We employ communication strategies, individual meetings and insights to bring together successful mediation interventions and agreements. Our professional, guided mediation service aims to resolve conflict and minimise the impact of relationship problems in the workplace.


We understand the psychological support that benefits organisations and their employees and have developed a suite of services to meet these needs. Our organisationally-trained, registered psychologists offer tailored support services to a wide range of organisations across Australia – at the employee, team and organisational level.

Our PreHab Support Initiative, a pre-surgical rehabilitation program, is designed to minimise the impact of muscle loss and joint stiffness while assisting patients to regain function and return to their daily life faster.

PGAP is an evidence-based program that aims to prevent or reduce the severity of disability associated with musculoskeletal conditions, depression, cancer and other chronic health conditions or injuries. It aims to reduce psychosocial barriers to rehabilitation, promote re-integration into life-role activities, increase quality of life and facilitate return to work.


Our PeopleSense psychologists combine their expertise with evidence based assessment tools to provide reliable feedback on an a worker’s current capacity for work in relation to their cognitive and psychological abilities.


PeopleSense by Altius provides psychological wellbeing checks, often required by employers to assess the wellbeing of their employees. These checks assess the psychological wellbeing of each employee and provide guidance to employers on strategies to improve the level of overall wellness.


Our Resilience Training strengthens an employee's capacity to cope with stress and adversity, or their ability to “bounce back”. We provide pragmatic strategies to help build a resilient workforce, able to manage their own mental health and support others, as part of our mental health education series.

Altius Group’s Return to Work Coordinator services make the return to work process easy for employers and employees. Combining allied health expertise with innovative technology solutions, we ensure workers are returned to work efficiently, responsibly and sustainably.

For workplace engagement - Our training empowers clients to shift their mindset, adopt positive attitudes and behaviours and improve their determination, to move from a pre-contemplative state of change. The Revive Program aims to engage, motivate and increase the confidence of clients to commence or resume vocational goal setting and seek new employment.

Pain and pain management is complex. Employees with a strong understanding of pain experience more positive recovery, return to work and pre injury duties outcomes. Empowering employees with pain understanding can also benefit workplaces by minimising fear avoidance at work and contribute to a reduction in absenteeism.

Our professional vocational assessments provide a solid foundation to help individuals navigate their future career or return to work direction. Through interviews and standardised assessments, we gather valuable information about an individual’s previous employment, education, achievements and interests - to analyse their aptitudes and abilities and establish their transferable skills.

CIM Employment 's Work Assist Program is free to eligible businesses with employees at risk of losing their employment due to an injury, disability or a health  condition. Work Assist supports employees to maintain their employment while managing their injury, disability or health condition.

Our Results