Joanna, Principal Consultant and Physiotherapist at Rehabilitation Services by Altius, has been awarded the Altius Group Consultant of the Year Award for 2023. This award recognises her exceptional service delivery to clients, proactive approach, teamwork, and ability to build strong relationships and expand accounts. Joanna embodies the excellence we strive for at Altius Group, and the team is honoured to work with her.
Joanna's dedication to delivering person-centred services is evident in her diverse role, handling complex physical and psychological claims, supporting employers with non-compensable claims, and completing gap analysis. Joanna's clients consistently provide positive feedback, praising her genuine care, professionalism, and the impact she has through her honesty, bigger picture thinking and focus.
Joanna has been exemplary in taking initiative and willingly embracing challenges. Beyond her designated responsibilities, Joanna willingly shuffled her workload and priorities to meet client demands not only within rehabilitation services but also in work health safety (WHS). Her proactive approach includes supporting the team with gap analysis and upskilling team members in WHS, showcasing her commitment to continuous learning and contribution to organisational success, beyond the scope of her role.
Joanna's contribution as a team player is invaluable. She actively collaborates within the team, enhancing its overall value, and is always available in the office (when not at client appointments), supporting the team and adding to the positive culture. Joanna willingly takes on additional responsibilities, provides training to team members, and contributes to a positive and supportive work environment. Her commitment to teamwork is reflected not only in her individual achievements but in the collective success of the team.
Joanna has excelled in building relationships with all stakeholders and contributing to client retention. Her role as the main service provider for a national company where she provides diverse services including non-compensable return-to-work support, compensable support, ergonomic provision, and claims strategy assistance, showcases her ability to build strong relationships. Additionally, Joanna's success in receiving glowing praise from a PeopleSense by Altius customer for her support in managing 3 psychological claims speaks volumes about her relationship-building skills.
All in all, Joanna's exceptional performance in achieving client outcomes, taking initiative, being a team player, and building relationships demonstrates her commitment to excellence and makes her a deserving recipient of the Rehabilitation Services by Altius Consultant of the Year Award. Congratulations, Joanna, and thank you for your hard work and dedication. You are an asset to the Altius Group and an inspiration to us all.
If you are looking for a reliable and experienced partner to help you with occupational rehabilitation and return to work coordination, look no further than Altius Group. We have qualified and dedicated consultants across Australia who can assist you with your needs. Contact us today and find out how we can elevate the wellbeing of your workforce. You can also call 1800 258 487.
