We are happy to announce that Nicole, Senior Office Administrator of PeopleSense by Altius, is the recipient of the 2023 Altius Awards' Customer Support Services Award.
Nicole has demonstrated exemplary client outcomes and received positive feedback from both internal and external customers. She is attentive to the needs and preferences of each client and ensures that they receive timely and accurate information and support. Nicole also follows up with clients to ensure their satisfaction and has received numerous compliments from clients who appreciate her friendly, professional and helpful attitude.
Nicole has demonstrated remarkable attention to detail in her administrative tasks, managing bookings, invoices, reporting, and providing essential support for the team of mental health specialists.
Nicole is also proactive in improving administration processes and finding ways to streamline and update them. She is often a creative force in introducing new ideas and solutions that benefit the efficiency and service to our clients.
Furthermore, Nicole has built and maintained excellent relationships with her colleagues and stakeholders. She is a team player who collaborates and contributes to the morale and communication of the office. She goes out her way to get to know each team member and respects their diverse perspectives and skills.
Nicole is a valuable asset to our organisation and a role model for customer support services. She exemplifies the values and standards of PeopleSense by Altius and delivers a best practice customer experience journey for our clients. We congratulate Nicole on her well-deserved award and thank her for her dedication and excellence.
If you want to experience the exceptional services provided by PeopleSense by Altius, contact us today and let us help you with your mental health and wellbeing needs. Whether you are an individual, a team, or an organisation, we have a range of solutions and programs that can suit your goals and challenges. You will be in good hands with our highly qualified and experienced Psychologists, mental health specialists and support staff, who, like Nicole, are committed to delivering excellence and customer satisfaction. Call 📱 1300 307 912 or visit our website to find out more.
