About Us

At PeopleSense by Altius we provide professional support for employees, teams and management for a range of business and government clients throughout Australia. At an organisational level, we support healthy workplaces – on an individual level we look after an employee’s state of mind and wellbeing.

 

We are experts at managing difficulties within the workplace and offer a range of organisational health and wellbeing psychology solutions and support to improve productivity through positive and proactive interventions. As experienced problem solvers, we employ evidence based practices to enhance employee and workplace wellbeing and reduce claims and absenteeism.

Our highly experienced team of allied health professionals includes psychologists, exercise physiologists, occupational therapists, physiotherapists and ergonomists. We pride ourselves on the close relationships we have with our clients, built on a sound understanding of client needs and providing quality service.

Our Approach

Our approach is friendly, caring and focused on practical solutions. At PeopleSense by Altius we value professional integrity, resolve, innovation, distinction and excellence – and these values guide our service delivery.

 

We strive to maintain our position at the forefront of innovation in our industry, continuously improving our services to ensure our interventions are contemporary and evidence based to deliver the best results for clients and customers.

Our professional team values the dynamic sharing of skills and knowledge amongst themselves and within their industry for continuous improvement. With our client’s best interests in mind, we work collaboratively with relevant medical practitioners and other allied professionals.

PeopleSense Services

Activities of Daily Living Assessments

Activities of Daily Living Assessments

Our ADL Assessments measure an individual's level of functional ability with consideration to their...

Employee Assistance Program

Employee Assistance Program

Our registered, clinical psychologists deliver tailored Employee Assistance Programs (EAPs) for...

Critical Incident Response

Critical Incident Response

The Critical Incident Response (CIR) intervention is designed to provide psychological support for...

Cultural Climate Surveys

Cultural Climate Surveys

Our organisationally-trained psychologists use evidence based tools and strategies to help analyse...

Enhanced Recovery Program

Enhanced Recovery Program

Psychosocial Problems - We enhance recovery from primary physical injuries through an early...

Ergonomic Workstation Assessments

Ergonomic Workstation Assessments

We help to promote employee wellbeing, increase efficiency, decrease the risk of injuries, reduce...

Fitness for Work Assessments

Fitness for Work Assessments

PeopleSense by Altius has designed Fitness for Work (FFW) Assessments to assist employers to assess...

Functional Capacity Evaluations / Functional Assessments

Functional Capacity Evaluations / Functional Assessments

Physical and Psychological - Our allied health professionals assess, and provide recommendations...

Home and Workplace Modifications

Home and Workplace Modifications

Our allied health professionals visit workplaces, including those of remote workers, to assess the...

Home Office Assessments

Home Office Assessments

Our tailored Home Office Assessments ensure those working remotely benefit from good ergonomics -...

Job Task Analysis

Job Task Analysis

A thorough Job Task Analysis is the cornerstone to a range of workplace injury prevention and...

Manager Assistance Program

Manager Assistance Program

Workplace managers and supervisors gain access to our clinical and organisationally-trained...

Manual Task Training

Manual Task Training

With over a third of workplace injuries associated with manual tasks, we guide employees through...

Mediation

Mediation

As experienced mediators, our registered psychologists prevent workplace tensions escalating into...

Organisational Psychology Services

Organisational Psychology Services

We understand the psychological support that benefits organisations and their employees and have...

Physical and Psychological Claims Management

Physical and Psychological Claims Management

Working with employers, insurers and brokers, we assist with managing the bigger picture...

Physical and Psychological Workplace Assessments

Physical and Psychological Workplace Assessments

Our physical and psychological workplace assessments, carried out by Altius Group's psychologists...

Pre-Employment Functional Assessments

Pre-Employment Functional Assessments

Our Pre-Employment Functional Assessments are a valuable part of the recruitment process and help...

Psychological Functional Capacity Assessments

Psychological Functional Capacity Assessments

Our PeopleSense psychologists combine their expertise with evidence based assessment tools to...

Psychological Wellbeing Checks

Psychological Wellbeing Checks

PeopleSense by Altius provides psychological wellbeing checks, often required by employers to...

Resilience Training

Resilience Training

Our Resilience Training strengthens an employee's capacity to cope with stress and adversity, or...

Return to Work Support

Return to Work Support

We assist employees to overcome a range of challenges impacting on their transition back to work...

Vocational and Transferable Skills Assessments

Vocational and Transferable Skills Assessments

Our professional assessments provide a solid foundation to help individuals navigate their future...

Vocational Counselling

Vocational Counselling

In a contemplation phase of employment a client is highly ambivalent and not thinking about...

Employee Wellbeing Programs

Employee Wellbeing Programs

Employers increasingly recognise the risk associated with poor employee health and wellbeing. At...

How We Help

Counselling and Therapy

PeopleSense by Altius employ a large team of psychologists who are experienced in providing psychological counselling and therapy services. Our psychologists have experience in supporting people with a full range of mental health issues using evidence based and solution focused interventions.

Our aim is to improve the wellbeing of our clients and make positive adjustments as soon as possible. This means working proactively with clients to identify key presenting problems, understanding contextual factors and gaining greater insight into variables that could be maintaining presenting problems. We also aim to create robust therapeutic alliances with our clients and work collaboratively to mitigate distress and improve overall levels of functioning.

PeopleSense by Altius accepts referrals through Mental Health Care Plans (GP or psychiatrist), insurer referrals for adjustment/support counselling due to injury, private health insurance, and self-funded requests from the public.

EAP Counselling

We provide confidential counselling services for employees (and in some cases their immediate family members) for over 200 organisations throughout Australia. These services can be accessed for personal or work-related issues and are designed to provide short-term psychological assistance for employees (or their immediate family members) in need.

PeopleSense by Altius only uses qualified and registered psychologists to provide EAP counselling so that employees can be assured that their situation will be managed by a competent and experienced professional. EAP services are for all employees, and there is no issue too big or too small that we can’t help with. Common presenting problems include:

  • Relationship issues
  • Anxiety and worry
  • Depression and low mood
  • Trauma
  • Family problems
  • Conflict at home or work
  • Grief
  • Stress
  • Anger
  • Sleep difficulties
  • Drug and/or alcohol problems
  • Decision making
  • Career transition

Manager Assistance Program

Through the MAP we provide advice and guidance to managers or senior leaders who may be faced with managing people-related issues. Usually this service is provided through the EAP and can be accessed in the same way.

Common reasons managers call for advice include:

  • Concerns about an employee’s fitness for work
  • Performance management
  • Organisational change
  • Managing difficult behaviours
  • Retrenchment/redundancy/career transition
  • Workload
  • Work life balance
  • Enhancing resilience 

As we understand the importance of dealing with issues as they arise, our psychologists offer swift availability for appointments and respond immediately to critical incidents and trauma, with face-to-face, phone or Skype appointments available. As part of both the MAP and EAP, PeopleSense by Altius psychologists are available to employees 24 hours per day, 7 days a week for emergency situations, including critical incidents.

Critical Incident Response

The Critical Incident Response (CIR) intervention is designed to provide psychological support for distressed employees following a workplace accident or death. Our approach aims to introduce the normalisation process as soon as possible to prevent the onset of abnormal reactions following exposure to a traumatic event.

PeopleSense by Altius psychologists aim to facilitate return to normal functioning for all affected individuals in the most efficient way possible. This means being mindful of not re-traumatising individuals through the process. Our CIR aims to identify individuals who may have pre-existing mental health conditions that could pre-disposing them to the development of abnormal reactions following exposure to trauma. We offer pragmatic and solution focused advice to support both the individual and the organisation.

Conflict Resolution and Mediation

Mediation is a conflict resolution strategy designed to minimise the impact of relationship problems in the workplace. The PeopleSense by Altius strategy involves a psychologist undertaking a thorough assessment of the relevant parties, including the common manager. If appropriate, our psychologist will arrange a joint mediation meeting to discuss the issues in greater detail and facilitate ideas on possible ways of moving forward. If resolution is unlikely, we will liaise with the referrer to develop alternative approaches to manage the situation effectively. 

Fitness for Work Assessments

Our Fitness for Work (FFW) Assessments are designed to assist employers when assessing an employee’s psychological fitness for work. The assessments provide guidance for employers in relation to the management of employees and how best to facilitate a client’s return to work following psychological or psychiatric intervention. A comprehensive report is developed for the referrer which addresses any referral questions and states the employee’s fitness to perform the inherent requirements of the relevant job role.

Drug and Alcohol Assessments

Drug and Alcohol Assessments are available to assist employers to develop management plans for employees who have tested positive during an on-site drug or alcohol test. Recommendations are designed to reduce the risk of relapse associated with a positive test. They also ensure clients who receive a positive test are physically and psychologically fit to return to work once deemed appropriate.

Education Sessions

Our psychologists are trained educational facilitators who provide tailored education and training sessions for workplaces. Our training sessions cover a range of mental health issues such as resilience, anxiety, stress, depression, conflict and relationship issues and are aimed at demystifying mental health. Through education we aim to raise awareness of mental health issues and provide comprehensive and pragmatic strategies – to help build a more resilient workforce, skilled to manage their own mental health and support others. Our education sessions are based on the needs of the organisation and run from brief toolbox sessions, through to one or two day training events.

Factual Investigations

We carry out factual investigations, usually on request of an insurance company, to determine liability regarding a workers’ compensation claim. Our consultants gather information from the claimant to assist with developing a statement of evidence. The claimant’s allegations are then cross referenced with witnesses identified by the claimant. PeopleSense also performs investigative services for employers following alleged workplace grievances such as workplace bullying.

Bookings and Referrals

We are here to help and are available to confidentially discuss your health and wellness needs. Our aim is to support you to realise your health potential.

Whether you are an individual, organisation or insurer we look forward to hearing from you.